Shipped

Customers module

Guest memory that follows the work: customer profiles, account context, notes, and loyalty signals close to service.

Teams can recognize guests without scattering sensitive context across notebooks and one-off systems.

Shipped
1
Beta
2
Coming
0
Customer lookup during service
Customers overview

Capabilities

What this module covers today

Claims are tagged at the capability level so shipped, beta, and coming work stays honest as the product evolves.

  • Unified customer accounts

    Shipped

    Keep customer identity and account context in a unified model.

  • Customer lookup

    Beta

    Lookup workflows are active and expanding across service entry points.

  • Customer menu notes

    Beta

    Customer menu note workflows are partially implemented with remaining P2 depth.

Workflow stories

Where Customers shows up in the operating loop

These stories show how this module connects to the surrounding handoffs, data deltas, and live-demo screens.

Reservation book with party and pacing context
Shipped

Guest Arrival to Goodbye

Follow a reservation from the book to host stand, guest-aware POS, kitchen timing, payment, loyalty, and post-visit follow-up.

Ask Provisions

What should I fix before the dinner rush?

The question is scoped to tonight's unit, reservation book, staffing, and live service signals.

Unit-scopedService windowGrounded answer

Window

Tonight 5-9 PM

Bistro demo unit

Load

142 covers

Patio pressure from 6-8 PM

Need

Actionable answer

No generic advice

Shipped

Ask Provisions

Ask one service question and watch the answer cite guest memory, live operations, and follow-up actions instead of becoming generic advice.

Demo seed screenshots

Screens captured from the live demo dataset

These images come from the demo Playwright screenshot workflow, not hand-curated mockups.

Customer lookup during service
Customers overview
Guest search at the order pad
Guest-aware service
Customer loyalty check-in
Loyalty check-in
Customer operational memory
Operational memory

See the Customers module in context

Tell us what your operation looks like and we will tailor the walkthrough around this module.

No spam, no surprise sales sequence. Just a practical follow-up.