Workflow story

Ask Provisions

Ask one service question and watch the answer cite guest memory, live operations, and follow-up actions instead of becoming generic advice.

Surfaces involved

One story crossing 4 product areas

  1. QuestionAI
  2. Guest contextCustomers
  3. Cited answerAI
  4. ActionPlatform
  5. Follow-upReporting

Ask Provisions

What should I fix before the dinner rush?

The question is scoped to tonight's unit, reservation book, staffing, and live service signals.

Unit-scopedService windowGrounded answer

Window

Tonight 5-9 PM

Bistro demo unit

Load

142 covers

Patio pressure from 6-8 PM

Need

Actionable answer

No generic advice

Frame 1GMAI

A manager asks what needs attention before dinner

The question starts in plain language, but the answer is scoped to the current unit, service window, and guest history.

QuestionWhat should I fix before the dinner rush?
Open AI help
Frame 2GMAI

The answer cites the operating context

Provisions answers with sources: repeat guest notes, reservation load, late tickets, and a staffing exception are visible in one response.

Citations4 sources · 2 recommended actions · no PII exposed

Story-only frame; no live-demo route is exposed for this off-system step.

Frame 3Server / GuestCustomers

Guest memory becomes an action, not trivia

A VIP table preference and allergy note are routed to the team that can act on them before the guest is seated.

Service cueVIP patio request and allergy note pinned
Open guest-aware service
Frame 4GM / Onboarding specialistPlatform

The recommendation becomes a guided action

The manager does not copy advice into another tool. The answer can open the right screen and preserve why the action was recommended.

Action queuedAdd pre-shift note · review patio coverage

Story-only frame; no live-demo route is exposed for this off-system step.

Frame 5GMReporting

The manager can review whether it worked

After service, the same thread ties recommendation, action, and outcome back to reporting instead of leaving the answer in chat history.

OutcomePatio wait time down 8 minutes · VIP note completed
Open service reporting
A manager asks what needs attention before dinner. GM.

Walk us through ask provisions for your operation

Tell us what your operation looks like and we will tailor the workflow story around your real handoffs.

No spam, no surprise sales sequence. Just a practical follow-up.